Wigz 360 Privacy Policy

Effective Date: June 21, 2026

Privacy Policy

Welcome to Wigz 360 ("Company," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Wigz 360 collects, uses, stores, shares, and protects information obtained through our website, online booking platform, social media pages, and related services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you book services, purchase products, submit forms, subscribe to marketing communications, or contact us, we may collect:

Full name
Email address
Phone number
Mailing and billing address
Payment information
Appointment history
Product purchase history
Preferences regarding hair services and products

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage data
Cookies and tracking technologies
Referring website information

User-Submitted Content

We may collect:

Photos voluntarily submitted for consultations
Reviews and testimonials
Customer inquiries and communications

2. How We Use Your Information

We may use collected information to:

Schedule and manage appointments
Process purchases and payments
Provide customer service
Communicate appointment reminders
Send order confirmations and updates
Improve website functionality and user experience
Personalize services and recommendations
Respond to inquiries
Comply with legal obligations
Prevent fraud and unauthorized activity
Send marketing communications (with your consent where required)

3. Legal Basis for Processing Information

Where applicable, we process information based on:

Customer consent
Contractual necessity
Legitimate business interests
Compliance with legal obligations

4. Cookies and Tracking Technologies

Our website may use:

Essential cookies
Analytics cookies
Marketing cookies
Performance cookies

These technologies help us improve website performance and understand visitor behavior.

Users may adjust cookie settings through their browser preferences. Disabling cookies may affect website functionality.

5. Payment Processing

Wigz 360 does not store complete payment card information on our servers.

Payments are processed through secure third-party payment providers that comply with applicable payment security standards, including Payment Card Industry Data Security Standards (PCI-DSS).

Please review the privacy policies of any payment processors used through our website.

6. How We Share Information

We do not sell personal information.

We may share information with:

Service Providers

Trusted vendors that assist with:

Website hosting
Appointment scheduling
Payment processing
Email communications
Analytics services
Marketing services

Legal Compliance

We may disclose information when required by:

Federal law
Alabama state law
Court orders
Government investigations
Law enforcement requests

Business Transfers

In the event of a merger, acquisition, sale, or restructuring, customer information may be transferred as part of business assets.

7. Data Security

We implement commercially reasonable security measures designed to protect personal information from:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

These measures may include:

SSL encryption
Secure payment processing
Password-protected systems
Restricted employee access
Routine software updates

While we strive to protect information, no internet transmission or storage method is completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

Provide services
Fulfill transactions
Maintain business records
Resolve disputes
Comply with legal obligations

When information is no longer required, it will be securely deleted or anonymized.

9. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights to:

Access personal information
Correct inaccurate information
Request deletion of information
Opt out of marketing communications
Request information regarding data collection practices

To exercise these rights, contact us using the information provided below.

10. Children's Privacy

Our services are not directed toward children under the age of 16.

We do not knowingly collect personal information from children under 16 in compliance with the Children's Online Privacy Protection Act (COPPA). If we learn that information from a child under 16 has been collected, we will promptly delete it.

11. Email and SMS Communications

By providing your contact information, you consent to receive:

Appointment confirmations
Appointment reminders
Service-related notifications
Order updates

Marketing emails and text messages will only be sent with your consent where required by law.

You may unsubscribe at any time by:

Clicking the unsubscribe link in emails
Replying STOP to marketing text messages
Contacting us directly

Standard messaging and data rates may apply.

12. Third-Party Links

Our website may contain links to third-party websites.

Wigz 360 is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

13. Alabama Privacy Compliance

Wigz 360 complies with applicable Alabama laws concerning consumer protection, data security, and electronic transactions.

In the event of a data breach involving personal information, affected individuals will be notified in accordance with the Alabama Data Breach Notification Act and other applicable laws.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updates will be posted on this page with a revised "Last Updated" date. Continued use of our website following changes constitutes acceptance of the updated policy.

15. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact:

Wigz 360
Email: 360wigz@gmail.com
Phone: 205-285-0331
Website: www.wigz360.com

Acknowledgment

By using the Wigz 360 website, booking services, purchasing products, or otherwise interacting with our online platforms, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.